Talking to Strangers by Malcolm Gladwell

This a study of how people who don't know each other communicate and of miscommunication.  Case studies are shared, methods of study and perspectives explained.  The audio book is also very good.  One thing that I wished that the author included was with people who are autistic and how they are perceived by strangers.  Over all it's a good book.  I like the audio book.  Very informative.